NFL Phone Numbers and Emails

Toll-Free Number:

  • (800) 635-5300
Send Message

Customer Service:

  • (877) 635-7467
    NFLShop.com
  • (212) 450-2000

Legal:

  • (212) 450-2528
    DMCA Inquiries

NFL Emails:

Accessibility
General Info
Legal
CCPA Inquiries, DMCA Inquiries, GDPR Inquiries, Privacy Inquiries
customerservice@nflshop.com
NFLShop.com
notices@nfl.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact NFL Customer Service?

Most Popular Number:

(800) 635-5300
Total calls: 1 664 Issues resolved: 16 Last call: Mar 28, 2024

How to call NFL customer support?

There are several ways to contact the NFL but the best way to communicate with the company is through the phone. Please call the customer service phone number if you want to get assistance. NFL customer service will do everything to help you with your problem.
If you want to ask some general questions, call the customer service number at +1 (212) 450-2000.
To get information about NFL Game Pass, NFL+ or get digital care help please call at +1 (800) 635-5300.

How to contact a live person in NFL customer service?

The best way to contact a live person in thecustomer service is to get in touch through a phone call. But if a phone call is not an option for you, you may also try to reach out to the NFL support agent through social media. Company customer service will be there to assist you. For example, you may write a message on Facebook @NFL or if you have issues with the Shop order you can reach out to the company via NFL official Twitter account @OfficialNFLShop.
Another alternative to contact the company can be the NFL live chat option. Select ‘Help tab’ on the NFL website and click on the ‘Chat With Us’ button, you will be redirected to the chat window. To get the better assistance from the support, you need to select one of the suggested topics.

How to contact NFL support by email?

If you want to get assistance from NFL by email, you should decide what kind of problem you require assistance with and then write an email using one of the customer service emails.
To contact the customer support, send your email to customerservice@nflshop.com.
Send an email to the NFL to enquiries@nfl.com regarding some general info.
For app-related support, send your email to mobilecs@nflhelp.com.
If you have some inquiries regarding legal issues, email nflprivacy@nfl.com.
When sending the email don’t forget to include your name, a brief description of the dispute, and your contact information.

PissedConsumer Club

Contact Information

NFL Website:

NFL Help Center:

Corporate Office Address:

NFL Enterprises LLC
345 Park Avenue, 7th Floor
New York, New York 10154
United States

NFL Customer Service Reviews

1.4 / 5
Bad
Mathew F Bam
NFL app does not work. No phone number or email that works properly. No customer service in any way shape or form

The email they give you comes back is a unlisted email and the customer service number dosnt let you talk to a person. It only tells you to go back on line where you are still unable to file a complaint about anything either by email or by phone

Read full review
Guest-5544400
Games on Peacock

I would like to have an actual response to my concern. Im not sure they really care that we are unhappy about Peacock.

Read full review
Steven A Yzv
App doesn't work
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Poor to terrible
App would not work properly shut off after 5 min repeatedly would restart to beginning then shut off again unable to watch recordings. Got no help trying to get a refund. I would think a billion dollars operation like NFL could get a App to work an have a better customer service

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Guest-5516307
Complaint about tv coverage

Due to the fact that they are going to broadcast a game on a station we have to pay extra for is ridiculous. They are a bunch of greedy ***

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How Good is NFL's Customer Service?

Kymani Mbj
Kymani Mbj
Feels Neutral | Mar 22, 2024

Haven’t heard anything so I can’t answer this question.

Read full quote
Amirah Vbn
Amirah Vbn
Feels Disappointed | Feb 27, 2024

Cancel subscription

Read full quote
Shakima Ajq
Shakima Ajq
Feels Disappointed | Feb 21, 2024

Y'all been taking money out my account and subscriptions expired in January and y'all still taken money from my account

Read full quote
Miguel E Pnr
Miguel E Pnr
Feels Disappointed | Feb 13, 2024

They never send me my refund back

Read full quote
Cortlyn Kje
Cortlyn Kje
Feels Disappointed | Jan 30, 2024

Late order. No communication!!!

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Jeanean Vat
Jeanean Vat
Feels Disappointed | Jan 20, 2024

Well, they suck!

Read full quote

Summary of NFL Customer Service Calls

10K TOTAL
CALLS
01:26 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NFL?

Product/ Service Question:

  • “Can't get my football game”
  • “Order an item on 2/12 and haven't received it yet. Very upset. My grandson ask for it everyday.”
  • “They showed every black but Erin Brooks that played for the New Orleans Saints for six years and he won thier first play off game as a black quarterback”

Activation/ Cancellation Question:

  • “Cancel NFL channels!!”
  • “Cancellation”
  • “They wont let me cancel”

Account Question:

  • “I want to end my subscription but it will not let me and they just keep taking money”
  • “NFL+ subscription”
  • “My is Larry Franklin IAm trying get a membership at THE YMCA IN MEMPHIS, we waiting on a membership contract”

Request for Information Question:

  • “Need help with account”
  • “Ask how to get my linecse match on my youtube channel”
  • “Need to speak to support”

Payments and Charges Question:

  • “Charges to account”
  • “Being charged several times for service that I did not want!”
  • “Unknown charge”

Refund Question:

  • “Refund”
  • “Refund for NFL+”
  • “Were is my refund”

Shipping and Delivery Question:

  • “Shipping question”
  • “Trying to get the NFL”
  • “Did not receive a purchase I paid for”

Return/ Replace Question:

  • “Need return label in order to return item”
  • “I need a return label to send a package back”
  • “Return”

Staff Question:

  • “Customer service”
  • “Inquiring about community service programs”
  • “You rich jerks are wanting me to pay 3 stream services can't afford it. You are now charging me to ask a question? WTF”

Website/ Application Question:

  • “Application will not allow me to cancel my subscription. Also I am on able to watch my local team cuz it says I am out of my team's Network. I have not been able to use the application and over one and a half seasons for still being charged.”
  • “Site won't let me cancel subscription”
  • “Respond to dake parasite”

Cards Question:

  • “To see if you take a fanatics credic card”
  • “Someone is using my credit card to place nfl bets”
  • “Why is nfl not playing the wild card game live”

Employment Question:

  • “Unclaaimed wages”
  • “Coaching job”
  • “Employment”

Other Question:

  • “Schedule Conflict with The Feast of Unleavened Bread”
  • “Want to get free merchandise”
  • “Illing”

About

Related Companies

Fox Corporation, Fox News, Fox Nation, Fox Sports, Fox Business Network

Summary

NFL or National Football League website is a place for every football fan. Here you can read the latest football news, check the upcoming events, find out about your favourite teams and players and see the schedules and scores. NFL has its own network with insider access to 32 teams, exclusive footage and interviews. NFL network was launched on November, 4, 2003 and it covers 11.5 million households. It broadcasts 24 hours a day, 7 days a week. In 2006 the network covered already 70 million American homes as well as households in Canada and Mexico. NFL website is the unique service covering all the topics connected to football and broadcasting in millions of homes.

NFL reviews and complaints

NFL is ranked 179 out of 1074 in Sport category

Area Served

USA, Other

Payment Methods

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