NFL Phone Numbers and Emails

Customer Service Number:

  • (212) 450-2000
Send Message

Legal:

  • (212) 450-2528
    DMCA Inquiries

NFL Emails:

Accessibility
General Info
Legal
CCPA Inquiries, DMCA Inquiries, GDPR Inquiries, Privacy Inquiries
customerservice@nflshop.com
notices@nfl.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact NFL Customer Service?

Most Popular Number:

(212) 450-2000
Total calls: 2 464 Issues resolved: 37 Last call: Sep 28, 2023

How to call NFL customer support?

There are several ways to contact the NFL but the best way to communicate with the company is through the phone. Please call the NFL customer service phone number if you want to get assistance. NFL customer service will do everything to help you with your problem.
If you want to ask some general questions, call the NFL’s customer service number at +1 (212) 450-2000.
To get information about NFL Game Pass, NFL+ or get digital care help please call at +1 (800) 635-5300.

How to contact a live person in NFL customer service?

The best way to contact a live person in NFL customer service is to get in touch through a phone call. But if a phone call is not an option for you, you may also try to reach out to the NFL support agent through social media. NFL customer service will be there to assist you. For example, you may write a message on Facebook @NFL or if you have issues with NFL Shop order you can reach out to the company via NFL official Twitter account @OfficialNFLShop.
Another alternative to contact the company can be the NFL live chat option. Select ‘Help tab’ on the NFL website and click on the ‘Chat With Us’ button, you will be redirected to the chat window. To get the better assistance from NFL support, you need to select one of the suggested topics.

How to contact NFL support by email?

If you want to get assistance from NFL by email, you should decide what kind of problem you require assistance with and then write an email using one of the NFL customer service emails.
To contact the NFL customer support, send your email to customerservice@nflshop.com.
Send an email to the NFL to enquiries@nfl.com regarding some general info.
For app-related support, send your email to mobilecs@nflhelp.com.
If you have some inquiries regarding legal issues, email nflprivacy@nfl.com.
When sending NFL email don’t forget to include your name, a brief description of the dispute, and your contact information.

Contact Information

NFL Website:

NFL Help Center:

Corporate Office Address:

NFL Enterprises LLC
345 Park Avenue, 7th Floor
New York, New York 10154
United States

Other Info (opening hours):

Other Location:

10950 Washington Blvd,

Culver City,

California 90232,

United States


One Sabol Way,

Mount Laurel,

New Jersey 08054,

United States

More contact details

NFL Customer Service Reviews

1.4 / 5
Bad
Bruce D Lgj
Cannot sign in NFL+.
1.4

The number I was given was answered by a pleasant human operator. I was transferred to a general "public relations" number. No human answered at "public...

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James O Bls
I had a 40%off coupon, and they charged me 100%. Wouldn’t take the coupon code. Called the NFL and was told there was no one I could speak to just a website which kept going in circles.
1.6

It was infuriating, that they couldnt put me in touch with a real person that could resolve my problem. Horrible customer service. User's recommendation: Do...

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How Good is NFL's Customer Service?

Ellin Zcp
Ellin Zcp
Feels Satisfied | Sep 27, 2023

Very satisfied

Read full quote
Davin Enf
Davin Enf
Feels Disappointed | Sep 26, 2023

I ordered NFL + Went to channel to watch games and they sends me to CBS or other apps, , They tells me the games I wanted to watch is on NFL+ But when I go to that app they sends me some where else, it really pissed me off, Sorry for the language, It happened two weekends straight But I'm done don't want to go through this again, God bless

Read full quote
Richard R Yth
Richard R Yth
Feels Disappointed | Sep 23, 2023

i left a message and have not heard a reply yet

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Ange Bwa
Ange Bwa
Feels Disappointed | Sep 22, 2023

There is no phone number to reach their customer service at- you can only email and no one responds. This is the second year in a row they have charged my card for services I am completely unable to access. I can’t watch any of the games bc they package they sold me isn’t attached to any of my streaming services. Like, how does that even happen??

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Daeshaun Hsu
Daeshaun Hsu
Feels Disappointed | Sep 19, 2023

I never signed up for this service, and I keep getting a boilerplate response that they do not offer refunds.

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Kostantinos Kdr
Kostantinos Kdr
Feels Disappointed | Sep 18, 2023

Poor because you really couldn’t speak to a human about the actual complaint.

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Summary of NFL Customer Service Calls

7.4K TOTAL
CALLS
01:32 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NFL?

Product/ Service Question:

  • “I can't see the football games and I paid already”
  • “Chiefs game”
  • “Can't get streaming of live game on my phone after paying for subscription”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Need to cancel my free trial”
  • “Cancel nfl plus”

Request for Information Question:

  • “Need help with account”
  • “Request refund for NFL plus.”
  • “Questions about NFL+”

Account Question:

  • “Can't get into my account and I already paid for it”
  • “Subscription”
  • “Cant access account”

Payments and Charges Question:

  • “Charged. 17.05. Mo. Why. 14.99 ???”
  • “Took my money”
  • “Charges and never subscribe”

Refund Question:

  • “Refund and cancelation”
  • “Refund on subscription”
  • “Need a refund for the subscription that isn't working”

Shipping and Delivery Question:

  • “Faster delivery options”
  • “Would like to change delivery address”
  • “Never received my refund”

Return/ Replace Question:

  • “Why are you changing me and I don't even get to watch any games”
  • “I need to return one item”
  • “Return”

Staff Question:

  • “Not sure of service”
  • “No service”
  • “Customer service”

Website/ Application Question:

  • “App”
  • “Can't get through to site it's not working”
  • “App issues”

Cards Question:

  • “I have selected nfl+premium. I already gave my credit card number and it won't let me watch games. Everything was great the fist two games but today I can't get into the games”
  • “My card was charged”
  • “I can't use my credit card for NFL plus”

Employment Question:

  • “Employment”
  • “My job is sublimation and I want to work with you”
  • “Job”

Other Question:

  • “Tv coverage”
  • “Cant open the app on my phone. I am a paying customer.”
  • “Paid for NFL + but unable to stream it”

About

Related Companies

Fox Corporation, Fox News, Fox Nation, Fox Sports, Fox Business Network

Summary

NFL or National Football League website is a place for every football fan. Here you can read the latest football news, check the upcoming events, find out about your favourite teams and players and see the schedules and scores. NFL has its own network with insider access to 32 teams, exclusive footage and interviews. NFL network was launched on November, 4, 2003 and it covers 11.5 million households. It broadcasts 24 hours a day, 7 days a week. In 2006 the network covered already 70 million American homes as well as households in Canada and Mexico. NFL website is the unique service covering all the topics connected to football and broadcasting in millions of homes.

NFL reviews and complaints

NFL is ranked 160 out of 751 in Sport category

Area Served

USA, Other

Payment Methods

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