Contact NFL Customer Service
NFL Phone Numbers and Emails
Toll-Free Number:
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(800) 635-5300
Customer Service:
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(877) 635-7467NFLShop.com
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(212) 450-2000
Legal:
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(212) 450-2528DMCA Inquiries
NFL Emails:
How to Contact NFL Customer Service?
Most Popular Number:
| Total calls: 2 912 | Issues resolved: 28 | Last call: Mar 25, 2025 |
NFL Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
NFL Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call NFL is 8006355300. 42% of consumers used this number to address their issues and concerns. Meanwhile, 37% of users reported contacting a real person successfully by dialing the phone number 8776357467.
The average hold time is less than 1 minute. The longest wait times are on Sunday, while the shortest are on Wednesday. The average call time is 2 minutes.
Be prepared for the call as NFL may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
NFL Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call NFL is 8006355300. 42% of consumers used this number to address their issues and concerns. Meanwhile, 37% of users reported contacting a real person successfully by dialing the phone number 8776357467.
The average hold time is less than 1 minute. The longest wait times are on Sunday, while the shortest are on Wednesday. The average call time is 2 minutes.
Be prepared for the call as NFL may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call NFL mainly because of product/ service, activation/ cancellation and account.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact NFL is enquiries@nfl.com. 58% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
NFL Website:
NFL Help Center:
Corporate Office Address:
NFL Customer Service Reviews
There was no experience. Nobody ever answers the phone. No satisfaction for something I never ordered.
Not happy at all I have dealt with 2 recurring problems with nfl you cannot talk with anybody live we are a paying customer to have to deal with your problems that you are aware off do your job come next football season I probably will not give our money to .Answer your phone
Being charged for the service that I cannot use and unable to cancel ,... I am unable to log in to cancel and am relying on email that is a joke. Been going on for months now
How Good is NFL's Customer Service?
Have not received any further contact from NFL
Poor, didn't have any
This is Mike Gray. I'am trying to cancel my subscription to NFL+ and I don't know how to. Please get back to me ASAP. Thank You!!!
Very hard to talk to someone and I was very disappointed
The NFL number gets you to their automated system and you cannot get to a live person. Also, the support email address gets kicked back. I verified it was correct.
They make it impossible to speak or communicate with an actual human being.
Summary of NFL Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call NFL?
Product/ Service Question:
- “I’m upset yall keep charging me for this nfl when I cancel it in January”
- “Purchase of nfl+ with no ability to watch the combone”
- “I want to work there”
Activation/ Cancellation Question:
- “Cancel prescription”
- “To cancel my subscription”
- “Cancel subscription”
Account Question:
- “My account”
- “Subscription”
- “I sign up again, but it is not showing”
Request for Information Question:
- “Can't place order”
- “To talk about the halftime show”
- “How much I did not like the half time show! It was so bad I turned it off”
Payments and Charges Question:
- “Bill”
- “Double Billing”
- “Billing issue no longer have subscription but was billed”
Refund Question:
- “To get a refund and cancel my subscription”
- “Refund”
- “Refund for NFL+”
Shipping and Delivery Question:
- “Wrong shipment”
- “Wondering where my other jersey is going to be shipped”
- “Delivery issue”
Return/ Replace Question:
- “Phone # for online return 49ers merchandise”
- “Incorrect shipment”
- “Return”
Staff Question:
- “Schedule & service”
- “Paying for months bit have never been able to use the service”
- “Customer service support”
Website/ Application Question:
- “Tried app yesterday couldn't get live game”
- “I have trouble with my nfl app and my new password please I am work tomorrow I will call you when I get home from work”
- “I signed up for the NFL app and have already paid for the use of this app. The app is not allowing me to use but one device.need customer support please”
Cards Question:
- “Gift card”
- “Wuts up Cardinals”
- “My card was charged twice”
Employment Question:
- “Trying to get a job”
- “Unclaaimed wages”
- “Coaching job”
Other Question:
- “Okay”
- “I want to join the nfl”
- “My back”
Compare NFL Customer Service To
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