Contact NFL Customer Service
How to Reach a Person at NFL
Verified Contact Information
Toll-Free Number:
-
1-800-635-5300
Customer Service:
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1-877-635-7467NFLShop.com
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1-212-450-2000
Legal:
-
1-212-450-2528DMCA Inquiries
NFL Emails:
Accessibility
Customer Service
General Info
NFL Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular NFL Phone Number
1 (800) 635-5300
Average Hold Time
00:00:39
Average Calls duration
2 minutes
Most Popular NFL Email Address
enquiries@nfl.com
NFL Live Agent Availability
8% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
Call Volume by Day
View full overview ›
NFL Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular NFL Phone Number | 1 (800) 635-5300 |
| Average Hold Time | 00:00:39 |
| Average Calls duration | 2 minutes |
| Most Popular NFL Email Address | enquiries@nfl.com |
| NFL Live Agent Availability | 8% of callers successfully reach a real person |
| Issue Resolution Rate | Low (4% reported full resolution) |
| NFL Customer Service Rating | 4.1 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 63% phone, 37% email |
| Common Reasons for Contact | Product/ service, activation/ cancellation and account |
| Customer Effort Score | Medium Effort |
| Prepare before the call to NFL | First and last name, email or phone number |
Call Volume by Day
Contact Information
NFL Website:
NFL Help Center:
Corporate Office Address:
NFL Enterprises LLC
345 Park Avenue, 7th Floor
New York,
New York
10154
United States
Summary of NFL Customer Service Calls
12.3K
TOTAL
CALLS
CALLS
01:48
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call NFL?
Product/ Service Question:
- “Disappointed in halftime show for Super Bowl”
- “Cannot get Seahawks game”
- “I can't watch any games and I'm paying $15.69 a month.”
Activation/ Cancellation Question:
- “Cancelation”
- “Cancel account”
- “Tried over & over to cancel this damn subscription”
Account Question:
- “I do not know if this is the email from my account. I need to find out what my email is for my account.”
- “Just noticed my my account is on auto renew”
- “Nfl + subscription”
Request for Information Question:
- “Worst half time show! We are in America !Speak English”
- “Super Bowl halftime show was the worst ever. We do live in America and we do speak English.”
- “To talk about the halftime show”
Payments and Charges Question:
- “A charge didn’t order”
- “Still being billed after canceled.”
- “I paid for gd service and it is not streaming ***”
Refund Question:
- “Refund”
- “Get rest of refund.”
- “Refund for subscription”
Shipping and Delivery Question:
- “To speed up the shipping process I need my jersey before this weekend”
- “Missing items”
- “Helmet size full size!!??”
Return/ Replace Question:
- “Return”
- “Need to change account for NFL”
- “Change payment method”
Staff Question:
- “Services”
- “Service service”
- “Cannel service”
Website/ Application Question:
- “Can’t open nfl app on tv”
- “Nfl app sucks”
- “NFL app fails to load on TV have tried all suggested methods to resolve from the TV. Never had a problem with the app before on this TV.”
Cards Question:
- “Took money out of the the card in no serviceTook money out of the the card in no service”
- “Gift card”
- “Wuts up Cardinals”
Employment Question:
- “Csc corp is not doing their job. More of watching the game”
- “Trying to get a job”
- “Unclaaimed wages”
Other Question:
- “Nfl+”
- “To give a piece of my mind”
- “I have an idea about the fine money NFLReqiires geom those who disrespected our Flag our God and peace officers. Why not build a bar in every county for them to go have fun in. Name the privately owned club we kneel NFL does not. Also they dont get”
Compare NFL Customer Service To
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NFL