Product: Nfl Game Pass Subscription Clear all filters (39 of 39 reviews match)
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Stop nfl app

Hello, I bought the Game Pass APP in a monthly basis payment, however, something happened. I started viewing a game onto my APP for 2 minutes, and suddenly disconnected, I tried to sign in again, but never accepted my password anymore. I have sent more than 5 times a password reset, but never received an email from you. Please I need your help to process my refoud or fix this situation urgently. The email from I subscribed in the first time is: judapere8@comunidad.unam.mx Thank you. Julio Perez
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Review
#1706308 Review #1706308 is a subjective opinion of poster.
Product
Nfl Game Pass Subscription

NFL - I don’t get to watch the games I’m paying for.

1.0
Details
I pay $99 a year to watch my Vikings games. Very few are broadcast on my phone. I mostly get radio commentary so I can at least follow the game. That’s not what I pay for.
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Review
#1679260 Review #1679260 is a subjective opinion of poster.
Product
Nfl Game Pass Subscription
Reason of review
Not as described/ advertised
Loss
$99
Preferred solution
Deliver product or service ordered

NFL Gamepass

1.0
Details
As a fan of your company for 40 plus years you folk should be ashamed of the POOR product that you offer your customers. We pay your salaries if you were not aware. If this is the product you sell your customers I can only imagine that the stories for your contractors can only be true. A bunch of greedy old white dudes ripping of the world. Get a product that can be watched and enjoyed. Not let me sit and watch the screen buffer for 5 hours.
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Review
#1661223 Review #1661223 is a subjective opinion of poster.
Product
Nfl Game Pass Subscription
Reason of review
Bad quality
Loss
$99
Preferred solution
Deliver product or service ordered
1.1
Details

Update by user Oct 22

After filing a complaint with the Better Business Bureau I received a full credit from the NFL within two weeks.

Update by user Oct 22

UPDATE: I sent a complaint to the Better Business Bureau and within two weeks the NFL issued a full credit for this purchase.

Original review posted by user Sep 22

This should be a ZERO rating....
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1 comment
Anonymous
#1775112

I trying to submit a complaint to the BBB, but NFL Game Pass doesn't turn up in the search. How did you do it?

Resolved
Review
#1661077 Review #1661077 is a subjective opinion of poster.
Product
Nfl Game Pass Subscription
Cons
  • There is no customer service line
  • No communication at all
Reason of review
Not as described/ advertised
Loss
$99
Preferred solution
Change your deceptive advertising practices
I couldn't cancel the autorenew for the europe version now that I am in America and there is no number to help. This is a very unethical company! Wrote support and got no reply!
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6 comments
Chelise
#1743438

I have the same issue, I could’t cancel the free trial, and they charged the full year subscription and there is no way to contact them to solve the issue, this is a scam, do not get the 7 day trial.

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Review
#1611455 Review #1611455 is a subjective opinion of poster.
Product
Nfl Game Pass Subscription
Reason of review
Return, Exchange or Cancellation Policy

NFL - Can't cancel Gamepass

1.6
Details
My son signed up for NFL game pass and we want to cancel. We don't know the password. I tried to submit a ticket on-line but it doesn't work and is very confusing. I was finally able to find a phone number which directs you back to the on-line site which doesn't work. They make it impossible to cancel. Bunch of scam artists.
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1 comment
Tyana
#1751210

It is pure deceipt that this is called "gamepass".... should be "old re-play".

Once you sign up, it is almost impossible to figure out how to cancel, Even worse, you are automatically opted-in to renew evey year...so they can keep screwing you of $100 PER YEAR.. Rip off scam from the NFL....

They used to be a respectable professional organization. This is just pure sleaze1

Review
#1606769 Review #1606769 is a subjective opinion of poster.
Product
Nfl Game Pass Subscription
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund

NFL Game Pass now shows who won the playoff games, before watching!

1.0
Details
NFL Game Pass now shows who won the playoff games, before watching!
Even w "scores off" Game Pass now shows the following week's playoff schedule on top of the screen, unavoidable! So I go to watch playoffs Divisional round on Monday and first thing I see is the Championship Round schedule w Pats vs Chiefs and Rams vs Saints! So I NOW KNOW RESULTS of the games before watching a single play!! For me, it ruined the fun! I love the excitement of not knowing. When you do know, it's WORSE than a bad 3-hour movie!! I contend NFL does this on PURPOSE! NFL Package w Cable TV cost over $300, that is what they want you to buy. NFL Games are BORING when you know the results. I guess NFL.com is run by *** or greedy jerks, or both!
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Review
#1448691 Review #1448691 is a subjective opinion of poster.
Product
Nfl Game Pass Subscription
Cons
  • Spoilers
  • Showing who won before watching
Reason of review
Bad quality
Loss
$200
Preferred solution
Let the company propose a solution
Tags
  • Spoiler

NFL in West Alexandria, Ohio - I cancelled this subscription and they charged me!

1.0
Details
I have the email where I had until January 6, 2019 to cancel. I ordered this on December 30th and have the email that cancelled it on the same day and they still charged me $49.99. I've gotten on their website several times but have no "my account" to dispute this. I have a phone number from where they took the money from my account and will call them tomorrow. We'll see!
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Review
#1444187 Review #1444187 is a subjective opinion of poster.
Product
Nfl Game Pass Subscription
Cons
  • I could not listen to my browns
Reason of review
Problems with payment
Loss
$50
Preferred solution
Full refund
1.1
Details

Update by user Nov 25, 2018

NFL Gamepass is stealing. Out of my checking account!

$157 stolen to date. $99 advertised. But no one to talk to there.

No more NFL for me. Figure will sue them for larceny.

Original review posted by user Nov 25, 2018

They have debited my account $157 in less than three months. And no one to talk to! My emails go ignored. Someone should sue these guys.
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Review
#1407689 Review #1407689 is a subjective opinion of poster.
Product
Nfl Game Pass Subscription
Reason of review
Problems with payment

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NFL Game Pass TERRIBLE

I signed up for the trial and have not been able to log into my account. I have already been charged even though it said I would not be charged until the end of the trial. I have sent numerous emails asking to cancel the “Trial Version” and have not received a response to my emails, however they have no problem charging my account. PLEASE CANCEL MY ACCOUNT AND REFUND MY MONEY.
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Review
#1386315 Review #1386315 is a subjective opinion of poster.
Product
Nfl Game Pass Subscription
Reason of review
Problems with payment