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I cancelled my subscription with nfl game pass and was still charged on my account. I spent 3 days calling trying to speak with a live agent. On the 3rd day of trying to reach someone, I FINALLY did after listening to their elevator music for over an HOUR...then the...
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34 comments
#1929923

i am really disappointed in the players of the NFL. you worked hard your whole life for the privilege of playing on the big stage.

you are thee because of your football ability. your job is to entertain. i loved tuning out the work week and just watch football. you took that away.

i can no longer watch a political program disguised as sports. no one cares about your political views. if you tried to gain support for your cause you have failed.

more than half of your customers are now mad not convinced. so just play football and fight for your cause on your own time.

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ID
#686923 Review #686923 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Product
Nfl Subscription
Cons
  • Customer service
Reason of review
Poor customer service, inadequate personell
Loss
$135
Preferred solution
I also would like to reimbursed for the overdraft caused by nfl.com not cancelling my subscription even though I already cancelled in a timely manner.
New Reviewer

Terrible service.

NFL network is playing nothing meaningful (just commercials for an hour now.) Why am I paying for the NFL network and not getting football coverage.

User's recommendation: Customer service is terrible!!

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ID
#2981381 Review #2981381 is a subjective opinion of poster.
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad raffs

I am writing you guys to let you know please get rid of all the bad referees calling files and declining files when they're supposed to be called that's all the rescue is cheat now and they don't want the Cleveland browns to win nobody likes the browns apparently the rest don't so please get rid of all the bad refs
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ID
#2980777 Review #2980777 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Can't get my football game

I can't pick and choose any particular team to watch . I get all the other teams instead. I would like to get a refund.

User's recommendation: Return my money.

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ID
#2980775 Review #2980775 is a subjective opinion of poster.
Loss
$99
Preferred solution
Full refund
New Reviewer

Charged after I cancelled free trial

This was a mission to cancel. Hopefully it is now canceled. You guys make it very easy to buy and very difficult to cancel. How is it that I cannot watch football through an app without a cable service provider? I do not have cable only internet. If I had cable I wouldn't need your services. Please make sure my money is refunded.
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ID
#2980388 Review #2980388 is a subjective opinion of poster.
Pros
  • None
Cons
  • Need a cable service provider
Loss
$99
Preferred solution
Full refund
New Reviewer

Need help logging onto game pass

I have canceled my subscription as a result of not being able to log on to game pass. I have tried for 2 1/2 hours to re-knew a password and it has been a waste of time. Cant talk to anyone everything is a chat or a bot trying to help me. I quit. If someone would like to call me I would reconsider
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ID
#2980137 Review #2980137 is a subjective opinion of poster.
Pros
  • I love football
Cons
  • Customer service
Preferred solution
Deliver product or service ordered

Customer service

DI signed up for NFL because I was convinced I would be able to cancel and receive a refund if it didnt work out. Unfortunately it did not and I didnt realize I missed the deadline for refund, 3 days after free week sign up. I thought I read I could receive pro-rated refund at any point. There is no one to contact from their website. No phone number; no recourse.

User's recommendation: Don’t sign up. They don’t care. There is no customer service available.

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ID
#2970528 Review #2970528 is a subjective opinion of poster.
Location
Coeur D Alene, Idaho
SadAngryI have watched the nfl for many years. During this time, I have seen a lack of league appreciation for the fans who do not agree with the team make up and treatment of the coaches and players. For instance, there is a lack of racial parity on most teams....
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ID
#2970502 Review #2970502 is a subjective opinion of poster.
Location
Vancouver, Washington

Contact NFL Superbowl tickets

Have had no communication at all regards my Superbowl ticket sales enquiry for fans based outside of the US.
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ID
#2967730 Review #2967730 is a subjective opinion of poster.
Location
Brisbane, Queensland
New Reviewer

Charged for NFL 2021 season in error

Deleted my NFL game day pass a while a go and saw a charge for the 2021 season on it. Cant reach support for the life of me
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ID
#2966964 Review #2966964 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Loss
$99
Preferred solution
Full refund
New Reviewer

Game pass

I watch game pass and for some stupid reason it goes back to the beginning about 15 minutes .please help I cant understand why and it will freeze on me also

User's recommendation: K.

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ID
#2966005 Review #2966005 is a subjective opinion of poster.
Pros
  • Great and professional football
Cons
  • Poor streaming service
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

To protest the leftist, *** crap going on in the NFL

I was routed to the nfl team shop- bunch of *** The nfl is a bunch of leftist, Democrat, Communists

User's recommendation: How about getting a clue?

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ID
#2965698 Review #2965698 is a subjective opinion of poster.
Pros
  • Watched since i was a kid
Cons
  • Democrat nfl agenda
  • Liberal
  • Leftist

Did not get what I ordered

Plz call me 205641**** helep help help help help helep help help help help help me plz I relly would love to get what I ordered thanks Angela
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ID
#2965391 Review #2965391 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

Your refs suck

It keeps calling the NFL shop I dont wanna buy stuff thats overpriced I want to talk to people I want to talk to the Cowboys the Giants and the referees that were at that game on Sunday, 10 October 2021
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ID
#2965105 Review #2965105 is a subjective opinion of poster.
Location
Plainfield, New Jersey
New Reviewer

Yes it will freeze and goes to the beginning lots of times

Freezes and goes to the beginning when the game is 15 minutes i dont understand it will go to the beginning .Tttttttttyyyyttyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy I dont have any ggghhhhhhhhhyyyyyyyyyyyyyyyyyyyy

User's recommendation: Sucks sometimes.

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ID
#2964760 Review #2964760 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Preferred solution
Deliver product or service ordered

Couldn’t watch live game pass on my TV

When I try to use a phone that works on my TV it wants me to sign into a cable provider which I don't have one but I'll pay for NFL network

User's recommendation: Don’t spend $100 if you wanna watch NFL network on your TV 112 inches.

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ID
#2964750 Review #2964750 is a subjective opinion of poster.
Location
Chicago, Illinois

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