Most helpful review

Worst Customer Service EVER.

I cancelled my subscription with nfl game pass and was still charged on my account. I spent 3 days calling trying to speak with a live agent. On the 3rd day of trying to reach someone, I FINALLY did after listening to their elevator music for over an HOUR...then the...
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36 comments
#2238840

I have NFL network on my cable. I pay extra for it.

They advertise preseason games. Haven't seen one yet. A bunch of liars! False advertising.

What am I paying for?

What a joke. You money hungry idiots suck!

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ID
#686923 Review #686923 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Product
Nfl Subscription
Cons
  • Customer service
Reason of review
Poor customer service, inadequate personell
Loss
$135
Preferred solution
I also would like to reimbursed for the overdraft caused by nfl.com not cancelling my subscription even though I already cancelled in a timely manner.

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Verified Reviewer
New Reviewer

Haven't heard from them yet and can't access games.

Can't access games, sent email,no response. No contact phone number so I can't call. Cannot get a refund.
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ID
#4046970 Review #4046970 is a subjective opinion of poster.
Location
Sanford, North Carolina

They just passed me to someone else after waiting 25 min.

I called customer service about my nfl app not allowing me to stream , after being signed in. And they passed me off to another section in the phone. And it was another 25 min wait. After already waiting 25 min
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ID
#4046134 Review #4046134 is a subjective opinion of poster.
Location
Naperville, Illinois

Game unavailable do to problem of video cheifs and colts

We're unable to get game because of video problems on your side. Also always having to enter a code to watch. We paid for this service and it seems there is always some kind of problem. We would like to cancel if we can't get some kind of resolution.
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ID
#4044429 Review #4044429 is a subjective opinion of poster.
Location
Louisville, Kentucky

Campbell no 93 defensive end. Dirty hit

NFL is ghetto ball with their BLACK caps on for starters---miss Tom Landry Roger Stauback----to many jews in power
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ID
#4044146 Review #4044146 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey

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New Reviewer

Alot of problems locked out want money back

there's a lot of problems. First i don't even use this account and i got charged today and i don't use it so I try to log in and it said im temporry locked out my account how then when i do use the app it doesnt work it just exits the game and its reaky slow and then on my laptop or anywhere else i cant watch no games it says sign in sign in i do nothing says tv provider what tv provider makes no sense i just want my money back from ths account wict i ddont use i don know how it charged i want my card info etased from nfl please.
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ID
#4042746 Review #4042746 is a subjective opinion of poster.
Pros
  • Sux
Cons
  • Sux dont buy
Loss
$5
Preferred solution
Full refund

My nfl I want to cancel my subscription subscription isn't working

It will not let me put my age and will not let me process my order therefore I want to cancel my subscription
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ID
#4042513 Review #4042513 is a subjective opinion of poster.
Location
Toledo, Ohio
New Reviewer

NFL Referee called horse-collar tackle against the NE Patriots.

NFL Referee called horse-collar tackle against the NE Patriots. The player #41 clearly grabbed the shirt of the GB Packer player to tackle him. At no time was the collar grabbed to tackle the Packer player. Referees trying to help one team over another. Blatantly unfair. NFL has to develop overhead cover for these obvious or purposeful mistakes during play which impact these games.

User's recommendation: Don’t bet money on these games if this can’t be corrected.

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ID
#4042342 Review #4042342 is a subjective opinion of poster.
Pros
  • Great consumer entertainment product
Cons
  • Continued failures will hurt consumer confidence
Preferred solution
Correct these obvious failure by your NFL referees.
New Reviewer

Always PROBLEMS!!!!!!

NFL - Always PROBLEMS!!!!!!
Always having problems watching games!!! This is the MOST UNRELIABLE and UNSTABLE app I've ever seen. Phone app works but can't even log in on my TV, which I have been doing for over a year, but NOT TODAY and this NOT the 1st time. A bunch of ignoramuses must run this app!

User's recommendation: Can't go anywhere else... the NFL CHANNEL SUCKS!!!! I have to write >100 characters about how bad this app sucks... well.. THIS APP SUCKS DONKEYS but there is no other choice. Sucky app or nothing for nfl!!! You would think they care but I doubt it.

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ID
#4042210 Review #4042210 is a subjective opinion of poster.
Location
Billings, Montana
New Reviewer

NFL+ quit working

On 08/03/2022 I paid $79.99 for NFL+ premium. The service worked fine for the first two weeks of the 2022 season. Then in week 3, I lost my service. When I try to access a game, I'm requested to purchase the service. I even tried to repurchase the service, but can't because I already purchased the service. The NFL provides no customer service support: no phone #, no email, no chat box, nothing. So if you ever have a problem, you're totally screwed.

User's recommendation: Don't purchase!

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ID
#4041954 Review #4041954 is a subjective opinion of poster.
Location
Olympia, Washington
New Reviewer

NFL + Premium took money but no service

I paid for NFL+ premium in August. In September, while I am logged in, the site won't play any games and keeps prompting me to subscribe. That's bad. But the NFL customer service makes it worse. The customer service "bot" is useless, except as a gatekeeper. When I finally reach a human via email, she says that they fixed my problem turning off auto-renewal for the next billing cycle, which is 11 months away. WTF NFL?! I want a refund for a service not provided. Stop gaslighting me.

User's recommendation: Do not pay NFL until they accept responsibility for service.

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ID
#4041694 Review #4041694 is a subjective opinion of poster.
Pros
  • Entertainment
Cons
  • If something goes wrong the nfl will not help or refund
Loss
$80
Preferred solution
Full refund
New Reviewer

I’d give less stars if I could what a joke

NFL - I’d give less stars if I could what a joke
*** jokeabsjkrciurckkyfbjitfnitdjkyfhktdhkyfbkydhiydjotfkidky so of f scf midvkyckifbb B kfcmovvljx

User's recommendation: Don’t pay for a subscription from these clowns.

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ID
#4040631 Review #4040631 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
New Reviewer

I subscribed & i cant watch

NFL - I subscribed & i cant watch
I cannot watch my Saints games on my TV it is a roku tv and most games I can watch on here but any sainta games I get a error playing-content error code: 403 forbidden! Sometimes it will play on my phone but other times I get the same error message. I have a Samsung galaxy s10e
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ID
#4040477 Review #4040477 is a subjective opinion of poster.
Preferred solution
I want to watch my games!!

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New Reviewer

Cannot cancel subscription

After signing up for NFL plus, I discovered that I can't use it without a cable provider. I do not have cable TV so I have no use for this subscription. I have tried almost daily to cancel via your website where I hit unsubscribe and I'm led to page that starts out...
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ID
#4038707 Review #4038707 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

NFL.com is not answering my concern ticket submission.

NFL.com is not answering my concern ticket submission.
NFL.com is not answering my concern ticket submission.
I got a very nice and helpful representative for NFL Fanatics but she couldnt help me with my NFL+ subscription issues. Apparently no one can - they dont answer phone calls and dont reply to submitted tickets via app and dont reply to emails. Its been a hopeless attempt to get any support, yet Ive paid $99/yr for multiple years and this year the app doesnt work and they dont care. NFL customer support is garbage.

User's recommendation: Avoid all NFL products.

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ID
#4038264 Review #4038264 is a subjective opinion of poster.
Product
Nfl Game Pass Subscription
Pros
  • Historically the app worked
Cons
  • Everything else
Loss
$80
Preferred solution
The services for what I paid (a working NFL+ Premium so I can watch replays of my team)

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

You requested it.

I never reached NFL.com because you gave me incorrect contact info. So my problem continues to persist, but I'll continue on my own to try to reach them.

User's recommendation: Don't bother using 'Pissed Consumer.'.

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ID
#4036262 Review #4036262 is a subjective opinion of poster.
Location
Cincinnati, Ohio

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