Barbara M Ixo

I have tried canceling for 2 months. It always shows error

I says error in the manage subscription. I cant cancel so they just keep taking $ out of my account.
View full review
Loss:
$13
Cons:
  • You cant cancel

Preferred solution: Price reduction

AMANDA V Thg

Why would you support a child rapist by having them perform at the Superbowl?!?!?

NFL - Why would you support a child rapist by having them perform at the Superbowl?!?!?
NFL - Why would you support a child rapist by having them perform at the Superbowl?!?!? - Image 2
NFL - Why would you support a child rapist by having them perform at the Superbowl?!?!? - Image 3
NFL - Why would you support a child rapist by having them perform at the Superbowl?!?!? - Image 4

So, the NFL supports the rape of underage girls & BOYS, the rape of women, the act of knowingly passing STDs to others without informed consent regarding their positive status of any such sexually transmitted disease? The NFL now promotes people such as this for hire as their selected performing artist at the super bowl & therefore influences others to also be in support of them & all they do & the following of those who would rape innocent young girls & BOYS, rape women & commit the act of knowingly passing STDs without informed consent of their positive status for sexually transmitted diseases?

Furthermore, does the NFL support artists who have been charged & found guilty of the act of knowingly exposing multiple sexual partners, 3 that we know of but one must take into account the possibility for more to exist that simply aren't made public & could even include underage children, to a sexually transmitted disease such as but not limited to HERPES while having unprotected sex? The NFL must be in support of all these things! If not, why would they choose to support Usher, having him partake in the Super bowl performance for 2024, well after being accused, charged & maybe even found guilty of raping underage girls? Why would they have him perform after he has been not only accused but charged on multiple counts by multiple people for the act of knowingly passing STDs to sexual partners without informed consent, & found guilty, all of which made very VERY public.

This is simply unacceptable! The NFL claims to be a "family organization" & should therefor be held to that very standard. Should they not? How does something like having Usher perform at the Super Bowl, being a public figure in the music industry & on multiple occasions publicly accused, charged & even found guilty in the raping of underage girls, raping of women & act of knowingly passing his sexually transmitted disease to multiple others without even having the basic human decency to inform them first, offering them at the very least a choice in the matter, represent family?

Is this something you would want your family influenced to think is acceptable? Any who support this, the NFL who cannot say they didn't know about Usher having made such choices & clearly having no regard for the CONSENT of others especially when engaging in sexual acts, as it is all public information (usher even had a lawsuit against him from his own insurance company regarding the passing of STDs without informed consent) & yet the NFL still allowed him to be part of a televised family event, & therefore is now positioning themselves as a known supporter of the rape of children, the rape of women, the act of knowingly passing STDs to innocent people without informed consent & the promoting of those whom would do such things as well as being influential that others of all ages whom watch the NFLs televised programs also be in support of this kind of behavior & those whom would act in this way, suggesting to their viewers that having no regard for the consent of others is totally ok!! It's outrageous but even more than that it's SICK!!! I cannot for the life of me comprehend how this is deemed acceptable by those in a position as high in the minds & hearts of the American people, as that of the NFL.

I wonder how much the guy responsible for all publicity, company image & damage control makes in a year. I would wager it's a lot & one then begins to wonder how it is that this, likely well paid guy, seemed to miss all of this public information, or if it is rather that he (most likely) knew very well & chose simply to ignore it. Furthermore, I would also like to ask the NFL if they intend to offer further support to those who would behave in such ways, those convicted of such crimes & even go so far as to add additional offenders to join their team in the future? Is this now a thing the NFL does?

Will the NFL also be continuing its claim of "family organization" or recanting altogether? I genuinely wish to know the answers to these very important questions, especially so as I am the parent of some of the world's future men and women being influenced as children by the broadcasting choices of the NFL. Oh and because this is far less concerning than all pointed out above, I almost forgot about the fact that he stole a man's lyrics and paid him nothing.

All around a *** person if you ask me what I think of Usher & now the NFL is on my *** list for supporting this man. Mind you, he's a public figure who thinks he can just do anything he wants WITHOUT CONSENT and pay people off, getting away with it.

View full review
Cons:
  • Support bad people & companies

Preferred solution: Apology

User's recommendation: DON'T SUPPORT COMPANIES THAT SUPPORT CHILD RAPIST! OR RAPISTS OF ANY KIND OR ANY OTHER EVIL DEEDS WE WISH TO ERADICATE FROM THE EARTH

Resolved
Jody M Wbl

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Resolved: An uncle that played NFL in 1920s

An uncle that played NFL in 1920s
An uncle that played NFL in 1920s - Image 2
An uncle that played NFL in 1920s - Image 3
My Uncle Harold Dickson Moody played for Columbus Tigers in 1922 and DAYTON triangles in 1923, i have the original copies of the contracts he signed numerous newspaper photos and articles, yet there is nothing online that shows his name that he played. I would love to find out why. If i have sent to your office in error maybe you can advise me as to whom I should inquire to, I am attaching 2 contracts and a picture if moody back row 4th from the right
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Preferred solution: To talk to someone

User's recommendation: I don't have results yet

Andrew L Udz

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Poor customer service contact, poor way to reach cs person,

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NFL - Poor customer service contact, poor way to reach cs person,
NFL - Poor customer service contact, poor way to reach cs person, - Image 2

I'd written an Email a couple of months ago regarding to the payment problem but I could not get any live person replay. Fine I paid it.

Now, suddenly I notice my subscription got cancelled without any notice or maybe your system is malfunctioning today?

I already paid it, what kind of service do I get from NFL?

Ghosting customer and still charge it is not a way to improve business.

P.S. The only valid Email I can reach is customerservice@***.com

The emails include below are can not be delivered(address not found):

nflgamepass.support@***.com

mobilecs@***.com

What a joke in terms of a product of professional league!

View full review
Loss:
$118

Preferred solution: Full refund

User's recommendation: If you are NFL plus subscriber, you are trying your luck to not to get robbed

Reginald M Aam

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Poor customer service

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NFL - Poor customer service
NFL - Poor customer service - Image 2
I paid for nfl+ premium. It quit working last week on Roku. Its trying to get me to pay again. Theres no phone number to contact them. The email support just throws it back on me. I will not re-subscribe next year.
View full review
Loss:
$40
Pros:
  • I get to watch out of market games
Cons:
  • Its not working on roku

Preferred solution: I would like the problem fixed

User's recommendation: Do not subscribe

Resolved
Toai N

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Resolved: 2023-09-12 NFL charged $99.99 - NFL+ PREMIUM and I can not access to the NFL+

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2023-09-12 NFL charged $99.99 - NFL+ PREMIUM and I can not access to the NFL+
2023-09-12 NFL charged $99.99 - NFL+ PREMIUM and I can not access to the NFL+ - Image 2
2023-09-12 NFL charged $99.99 - NFL+ PREMIUM and I can not access to the NFL+ - Image 3
Updated by user Sep 27, 2023

Company fixed the issue and I have been provided with apology. Sept-25-2023, the NFL support team synced my account.

Original review Sep 20, 2023
I called 212-450-****, and they directed me to support.nfl.com. I sent an e-mail to support@***.com and no one read my e-mail. Online help is a joke and I could not talk to a real human. The NFL has the worst support and should have zero stars. I want my money back.
View full review
Loss:
$100

Preferred solution: Full refund

User's recommendation: Stay away from NFL

3 comments
John B Ciq

I agree....the NFL program changes for football SUCK!

Sura Gxe

Same here. May you let us know how did you get help?

I've tried to reach out to them for 2 weeks. I emailed support@***.com and got a ticket. The lady I called on 212 450 ****, told me there is no customer service phone for NFL + .

I told her that I wanted to complain to someone about it. She transferred me to a numaber so I left a message and I asked them to call me back.

Guest

I've been down the same road, after numerous email attempts no one has reached out. It's the same generic email with a ticket number!! How was your response provided?

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Erric J

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Verified Reviewer
| map-marker Houston, Texas

Hate paying for nfl app that don't work

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Hate paying for nfl app that don't work
Why in the *** do I gotta watch nfl game day on YouTube cause this *** nfl app won't work and keeps cutting out back to reload page. This is worst app ever made for a billion dollar company. Ripping off paying customers with no accountability and no credibility for your *** product that doesn't work.
View full review
Loss:
$100

Preferred solution: Price reduction

User's recommendation: Don't pay for nfl app! It's the worst app ever

Resolved
Damyan Shr

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Verified Buyer
| map-marker Raleigh, North Carolina

Resolved: Unable to view games

NFL - Unable to view games
NFL - Unable to view games - Image 2
Can talk to anyone need help to connect to live games. How do I find out, by speaking to an agent, how to connect to NFL plus?
View full review

User's recommendation: Not helpful

Zel P

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Verified Reviewer
| map-marker Omaha, Nebraska

Refund

NFL - Refund
$7.48 was taken from my account and I unsubscribed fffffggggfffffgffgffgggggffgggggffgggggffgggggfffff
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Chris D Bhl

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Verified Reviewer

Suing you for fraud

NFL - Suing you for fraud
NFL - Suing you for fraud - Image 2
NFL - Suing you for fraud - Image 3
they don't give a care their issue now not mine Call me m m end how does it feel not talking to a human also sad you don't have humans talking to me how condescending Can I get a refund or do I carry on with the well prepared civil suit, actually I look forward to the relevance of your policies and how they don't relate to australia
View full review
Loss:
$10000

Preferred solution: Full refund

User's recommendation: don't use DAZN

Jordan B Ekx

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Monthly subscription not working even though its paid

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NFL - Monthly subscription not working even though its paid
NFL - Monthly subscription not working even though its paid - Image 2
NFL - Monthly subscription not working even though its paid - Image 3
NFL - Monthly subscription not working even though its paid - Image 4
I bought NFL+ premium monthly on November 6th for a discounted rate at $7.49 for 8 months. Now 6 days later the app is showing I do not have any subscriptions tied to my email. I have tried reaching out through the support chat and I received an email stating the issue was resolved, which it has not been. Now I tried to call and nobody answered leaving me in a worse situation than before. Still not able to access NFL+ and watch football today, on Sunday
View full review
Loss:
$8
Pros:
  • Great app to watch football
Cons:
  • Doesnt work to let you watch football

Preferred solution: Access to my NFL+ Premium account and watch football

JD Slo

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Verified Reviewer

Unable to cancel subscription due to problems with their website and they make it impossible to contact customer support.

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NFL - Unable to cancel subscription due to problems with their website and they make it...
Tried canceling my nfl+ subscription in many different ways and was unsuccessful. Tried contacting customer support but I don't think they even have a customer support and if they do they certainly make it difficult.
View full review

User's recommendation: Beware

ERNESTO V F

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I wanted NFL Plus premium that's what I thought I had but I have NFL Plus

I wanted NFL Plus premium that's what I thought I had but I have NFL Plus
I wanted NFL Plus premium that's what I thought I had but I have NFL Plus - Image 2
I wanted NFL Plus premium that's what I thought I had but I have NFL Plus - Image 3
Can I use the $49 that was used for the yearly subscription to the NFL Plus premium Monthly prescription that's what I originally wanted this is new to me
View full review
Loss:
$50

Preferred solution: To use the money for the yearly subscription to get what I originally wanted which was the NFL Plus premium Monthly prescription

Linda Hood B

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Verified Reviewer

Paid for my membership and it won't work.

NFL - Paid for my membership and it won't work.
NFL - Paid for my membership and it won't work. - Image 2
I had NFL Plus and had a fraud alert that I didn't know. Only that payment didn't go through. I got in touch with bank and was told. I deleted the account and meanwhile you resubmitted and was paid. I paid for another NFL. I can't get either on my TVs and keep getting message in red to go to id.com but nothing changes. On the sign in page won't allow me in. It stays a black and white page telling me to try again. I had it for the month of October and loved it.
View full review
Loss:
$30

Preferred solution: Fix the problem before cancellation goes into affect. Refund on the second purchase

User's recommendation: Don't get messed up like me. I'm really missing it

Brittany W Oce

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Verified Reviewer

Charged my account

NFL - Charged my account
I want the money back that was charged to my account. I did not want to pay $49.99 for a whole year, I wanted to pay $6.99 for the month that it offered me to do and then charged me $50!! I want my money back. Please and thank you.
View full review
Loss:
$50
Pros:
  • Travis kelce
Cons:
  • Trevor lawerence

Preferred solution: Full refund

Richard B Hlp

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Because this is the only option of contact I’ve found after weeks of searching

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NFL - Because this is the only option of contact I’ve found after weeks of searching
Original review Jan 14, 2024

Hello,

Ive been a customer for a few years now and I always get the annual subscription. Recently I was watching on my phone, turned my screen off for a few minutes, since then I can sign in but cannot watch the football Im paying for.

Ive tried:

Restoring in app purchases

Turning on and off my devise

Restarted the app

Signing out and signing back in

Deleting the app and redownloading

Ive tried all of these multiple times for over a week. If this cannot be remedied I demand a full refund. If it can be fixed.sweet

Last, its crazy that this is the only option Ive found to actually contact nfl plus. The phone number provided is a recording that directs you to the website.

That site is a maze of unhelpful info. The chat option is also useless. It actually apologizes because it cant help you. So there is virtually zero way to contact anyone for nfl plus support and the nfl has gone out of its way to make it inaccessible.

The only way Ive found is a site called pissedconsumer. What a joke!

There are thousands of pissed off subscriber. This has class action lawsuit dripping from it.

View full review
Loss:
$100
Pros:
  • Fun to watch
Cons:
  • Functionality is a dumpster fire

Preferred solution: Full refund

User's recommendation: Stay away from NFL Plus subscription. If you have an issue, there is absolutely no way to resolve it and the NFL will just pocket your money.

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